Locksmiths Ltd / Fixtoon Ltd — Locksmith Scam Profile

If you received an invoice or callout from this company

Call your bank immediately. Credit card over £100 — Section 75. Debit card — chargeback. Report to Trading Standards: 0808 223 1133. Action Fraud: 0300 123 2040.

Company details

Company name	Locksmiths Ltd / Fixtoon Ltd
Phone number	Unknown — multiple
Address	London / UK-wide
Tags	london harm trustpilot vulnerable fixtoon

What we know

NAME CHANGE PATTERN CONFIRMED by public Trustpilot reviewer: "Used to be known as 24/7 locksmiths, they notoriously scam and overcharge vulnerable people, then change their company name to hide the bad reviews. They'll be the first to appear on your Google search due to sponsored posts." Trading under multiple names including Locksmiths Ltd, Fixtoon Ltd, and previously 24/7 locksmiths. Fixtoon Ltd charged a disabled person £954 to gain entry and replace a lock barrel — confirmed on Trustpilot. Another reviewer: £1,779 to replace one front door lock — charged to a vulnerable adult in emergency. Consumer left alone, felt threatened. Quoted £50, demanded £400 aggressively — vulnerable daughter targeted. Smashed lock and took it away to hide evidence. Multiple names, multiple websites, sponsored search advertising confirmed. Avoid all iterations of this operation.

What to do if you were charged by Locksmiths Ltd / Fixtoon Ltd

Call your bank immediately

Credit card over £100 — Section 75 of the Consumer Credit Act 1974. Debit card — chargeback. Do this today.

Report to Trading Standards

Citizens Advice — 0808 223 1133. Give them the company name, amount quoted, amount charged.

Report to Action Fraud

0300 123 2040 or actionfraud.police.uk — especially if the invoice company name differs from the one you called.

Report to Ofcom

Report the phone number at ofcom.org.uk — this can get the number suspended and shut down the operation.

💰 Report VAT fraud to HMRC

If VAT was charged on your invoice — check the VAT number at gov.uk/check-uk-vat-number and report fraud to HMRC on 0800 788 887.

All information on this page is based on publicly available sources. This is an independent public interest resource not affiliated with any organisation.

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