Locksmith 24 — Fake Google Maps Listing

If you received an invoice or callout from this company

Call your bank immediately. Credit card over £100 — Section 75. Debit card — chargeback. Report to Trading Standards: 0808 223 1133. Action Fraud: 0300 123 2040.

Company details

Company name	Locksmith 24
Phone number	Unknown
Address	Somerville House 1 Rodney Road, Twickenham TW2 7AL Retirement housing — Richmond Housing Partnership
Tags	london twickenham tw2 retirement address-misuse paid-ad gdpr

What we know

RETIREMENT COMPLEX ADDRESS MISUSE CONFIRMED. Somerville House, 1 Rodney Road, Twickenham TW2 7AL is a purpose-built retirement housing complex opened 2022, managed by Richmond Housing Partnership (0800 032 2433). No locksmith business operates at this address. The residents are elderly people who have not consented to their home address being used as a fake locksmith business registration. This is a UK GDPR Article 17 breach — unlawful processing of personal data of elderly residents without consent. Google is running PAID ADVERTISING for this listing at this fraudulent address. KEY INDICATOR OF NO GENUINE PRESENCE: The listing uses only "1 Rodney Road, Twickenham" — it does not include the building name "Somerville House" which appears on all signage, correspondence and mail at that address. Anyone genuinely occupying or visiting this building regularly would know it as Somerville House. The omission of the building name is direct evidence the operator has never been to the address. A factually accurate consumer warning review — "this business is not located here" — was left on the listing and subsequently removed by Google following a complaint from the operator. Fabricated reviews remain live. Richmond Housing Partnership notified directly — 0800 032 2433. ICO complaint recommended — ico.org.uk/make-a-complaint.

What to do if you were charged by Locksmith 24

Call your bank immediately

Credit card over £100 — Section 75 of the Consumer Credit Act 1974. Debit card — chargeback. Do this today.

Report to Trading Standards

Citizens Advice — 0808 223 1133. Give them the company name, amount quoted, amount charged.

Report to Action Fraud

0300 123 2040 or actionfraud.police.uk — especially if the invoice company name differs from the one you called.

Report to Ofcom

Report the phone number at ofcom.org.uk — this can get the number suspended and shut down the operation.

💰 Report VAT fraud to HMRC

If VAT was charged on your invoice — check the VAT number at gov.uk/check-uk-vat-number and report fraud to HMRC on 0800 788 887.

All information on this page is based on publicly available sources. This is an independent public interest resource not affiliated with any organisation.

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