Kastreall Ltd / Kastreall Group — Locksmith Scam Profile

If you received an invoice or callout from this company

Call your bank immediately. Credit card over £100 — Section 75. Debit card — chargeback. Report to Trading Standards: 0808 223 1133. Action Fraud: 0300 123 2040.

Company details

Company name	Kastreall Ltd / Kastreall Group
Phone number	Multiple numbers
Address	Suite 229a, 42 Watford Way, London NW4 3AL (Companies House) / Office 77a, 316e Ilford Lane, Ilford Business Centre
Tags	london companies-house ilford sic-mismatch trustpilot subcontractor 2021

What we know

Companies House: Kastreall Ltd, Company No. 13564549. Incorporated 13 August 2021. Active. SIC 25720 — Manufacture of locks and hinges — not a locksmith service company. Registered Suite 229a, 42 Watford Way London NW4 3AL. Also listed at Ilford Lane Business Centre. 81 Trustpilot reviews. DOCUMENTED HARMS: Single mum of three — charged £558 for lock that should cost under £100; Consumer charged nearly £600 to be let into house late at night alone and vulnerable; £600 attempted charge. INVOICE EVIDENCE: Consumer states "it was the KS group bank account I paid and it is their details on the receipt and a link to the Kastreall Group website on the receipt" — directly contradicting Kastreall's claim that subcontractors are responsible. Connected company: Bespoke Services 2001 described as "very newly incorporated" by victim. Customer support name "Inna" appears in multiple replies. Report to Trading Standards 0808 223 1133. Action Fraud 0300 123 2040.

What to do if you were charged by Kastreall Ltd / Kastreall Group

Call your bank immediately

Credit card over £100 — Section 75 of the Consumer Credit Act 1974. Debit card — chargeback. Do this today.

Report to Trading Standards

Citizens Advice — 0808 223 1133. Give them the company name, amount quoted, amount charged.

Report to Action Fraud

0300 123 2040 or actionfraud.police.uk — especially if the invoice company name differs from the one you called.

Report to Ofcom

Report the phone number at ofcom.org.uk — this can get the number suspended and shut down the operation.

💰 Report VAT fraud to HMRC

If VAT was charged on your invoice — check the VAT number at gov.uk/check-uk-vat-number and report fraud to HMRC on 0800 788 887.

All information on this page is based on publicly available sources. This is an independent public interest resource not affiliated with any organisation.

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