Is BS Security Maintenance Limited a scam?

BS Security Maintenance Limited (Company No. 15170909) has over 100 negative Trustpilot reviews documenting bait and switch pricing, overcharging, and invoice name mismatches. The company operates under multiple trading names including BS Security, Your Local Locksmith Company, LRS Locksmiths, and Book A Local Locksmiths. A bedbound 91 year old gentleman was among documented victims.

How do I get my money back from BS Security Maintenance Limited?

If you paid by credit card over £100 you have a legal right to a refund under Section 75 of the Consumer Credit Act 1974. If you paid by debit card request a chargeback immediately. Report to Trading Standards via Citizens Advice on 0808 223 1133 and to Action Fraud on 0300 123 2040.

What company name appears on the BS Security Maintenance Limited invoice?

Invoices from this operation are issued under BS Security Maintenance Limited. The company operates under multiple advertising names — consumers calling Your Local Locksmith Company or Book A Local Locksmiths receive invoices from BS Security Maintenance Limited. This mismatch is deliberate — it makes chargebacks harder.

BS Security Maintenance Limited — Locksmith Scam

If you received an invoice from this company

If your invoice says BS Security Maintenance Limited — you have been charged by the operation also known as Your Local Locksmith Company, LRS Locksmiths, and Book A Local Locksmiths. Report to Trading Standards on 0808 223 1133 immediately.

What we know

Company name	BS Security Maintenance Limited
Company number	15170909 — active
Website	bs-security.co.uk
Trading names	BS Security / Your Local Locksmith Company / LRS Locksmiths / Book A Local Locksmiths
Director	Bogdan-Florin Stoica — overseas nationality — net assets £700
Trustpilot	108 reviews — majority negative — uk.trustpilot.com/review/bs-security.co.uk

Documented consumer harm

Bedbound 91 year old gentleman — all that was required was tightening a handle with a Phillips screwdriver. Charged for a locksmith callout.

£852 charged for 30 minutes work — barrel replacement that should have cost approximately £50.

Over £1,000 charged for drilling a Chubb lock and fitting two new locks.

£648 charged — work described as dreadful — vulnerable woman alone at home.

Invoice name mismatch confirmed — consumer called Your Local Locksmith Company, invoice arrived from BS Security Maintenance Limited. Consumer blocked when they questioned pricing.

What to do if you were charged by BS Security Maintenance Limited

Call your bank immediately

Credit card payments over £100 — Section 75. Debit card — chargeback. Do this today. The sooner the better.

Report to Trading Standards

Citizens Advice — 0808 223 1133. Give them the company name on the invoice, the amount quoted, and the amount charged.

Report to Action Fraud

0300 123 2040 or actionfraud.police.uk — especially if the invoice came from a different company name than the one you called.

Report to Ofcom

Report the phone number you called at ofcom.org.uk — this can get the number suspended and shut down the operation.

💰 Was VAT charged on your invoice?

Check the VAT number on your invoice at gov.uk/check-uk-vat-number. If it does not exist or does not match the company name — that is a criminal offence. If VAT was collected but not paid to HMRC — also criminal. Report both to HMRC anonymously.

Report VAT Fraud to HMRC → 📞 HMRC Fraud Hotline: 0800 788 887

All information on this page is based on publicly available sources including Trustpilot, Companies House, Reddit, and consumer review platforms. This is an independent public interest resource not affiliated with any organisation.

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